Thursday, November 12, 2020

5 Tips for Better Remote Communication

Remote work has become increasingly popular as technology has become more advanced. The coronavirus pandemic has also led to a shift to remote work, as many people feel uncomfortable with commonplace office interactions.

Remote work allows people to work from home or somewhere other than their usual place of work. However, this new system of working comes with its own challenges. 

The main concern of remote work is team communication. Communication is critical in business, and working from home does not provide an easy face-to-face option for asking questions and collaborating. Here are some tips for better remote communication.

Instant Messaging

Using instant messaging can be better than emails because it’s live, in real time. It means there isn’t a lag between messages as they’re sent and they’re great for keeping up with information quickly if you’re on the phone and can’t talk. 

There are many different IM providers out there, depending on what you want to use, but the vital point is that everyone is using some sort of messaging software.

Email

Conversing via email is one key way to easily stay in contact with multiple people. It’s very basic in internet communication but continually improving and getting more efficient. 

Current email software, such as Outlook, can be used to organize your whole working day, as well as containing applications that can schedule meetings and appointments. 

You can also link your email up to video conferencing software for a more complete communications package.

Video Conferencing

Video conferencing has become far more popular in recent years. You’ve likely heard of Zoom and its quick rise to prominence after the first bout of the COVID-19 lockdown, as it made working from home easier. 

Microsoft Teams is another popular solution. Microsoft Teams is great because it can be linked to an email and a calendar function to easily call and join meetings. It also contains instant messaging software, and a Teams function to make collaborating on individual projects easier.

An IT company can help your business to determine exactly what technology your company needs in order to have well-organized video conferencing.

VoIP Systems

VoIP stands for Voice Over Internet Protocol. It enables users to talk on the phone, but over the internet. The system allows you to call over an internet connection, instead of using a traditional analog phone line. 

It’s great for remote communication, especially when you utilize software like Microsoft Teams that allows you to make calls over VoIP quickly and reliably, even in large groups.

Cloud Computing

Cloud computing is really what allows people to work from home and collaboratively. It permits more than one person to work on a file at the same time, and teams can see the changes the other contributors have made. Google Suite, including Docs and Sheets, is a great free option.

If you wanted a more robust solution, then the Microsoft 365 suite is a better option, especially as it ties in with Teams. 

Choosing a cloud suite that saves changes automatically is very helpful when employees may be working on less-reliable home internet connections.

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