We are certainly living in a digital world and for every business and organisation, communication across a wide range of digital platforms is essential if you want all players to be on the same page. The traditional telephone is dying, to be replaced by voice over Internet protocol (VoIP), which transmits high quality audio and video across the Internet and if you are still making ‘phone calls’, you are spending far too much money on communications.
Cloud Solutions
Critical business data is stored on a remote server and with a managed cloud network, only authorised users can access your network. The benefits are many;
- Access data from any location.
- Using any digital device.
- No bulky software to install.
- Complete control with access permission hierarchies.
- 100% cyber-security
The 21st century office digitalised everything, eliminating the need for bulky filing cabinets and staff no longer have to locate documents, as they can instantly bring up what they need on their workstation screen.
Email Marketing
Despite the many digital highways, the email is still one of the most effective ways to communicate and with a professional company such as Prodocom, you can plan a wide range of marketing campaigns using their custom software. Their tailored solutions work for your business, whether for marketing, branding or staff communication, making sure that everyone stays connected; give them a call and see what they can do for your business communication.
Cloud Video Calls
Your secure cloud network is also the perfect communication system, with video calls using Zoom or Skype, which was acquired by Microsoft a few years ago. If all your staff have special headsets, you can arrange calls and conferences at any time, which allows you to arrange video conferences with your team regardless of their location. Crystal clear video and audio are thanks to your managed IT provider, who assures your network is running optimally.
Create your Own Mobile App
The mobile app is definitely a great platform, which offers your customers many features; convenient ordering with secure online payments, while you can deliver rich content directly to your customers’ screens, all in HD. To find a good mobile app developer, Google is your best friend and with their expertise and your input, your downloadable app will be installed by all your customers. They write code for a living and once they have done a needs assessment, they can present you with a detailed outline of the app. The list of features is almost endless and you have a direct connection to all your customers that can deliver rich promotional content; research tells us that people pay attention to app notifications, so this is a very effective way to get your message across.
Streamline your Business Processes
Using a managed cloud network, you can really streamline your business processes, with automated payroll and costing, plus your accounting staff have access to all the files they need. If you run a small business, cloud solutions offer so much; your bookkeeping and accounting can be carried out remotely, which saves you money. Many small business owners are unaware that they can automate processes, while you have complete control from your user interface, enabling you to monitor all calls and video meetings, recording anything you think might be important. Click here for some business outsourcing tips, which might help you with your processes.
Online Solutions
There are many digital services available for the small business and a few Google searches will give you lists of providers and you can explore the potential of digital solutions. The pandemic forced all businesses to rethink their digital operations and the future looks rosy, with the Internet of Things and the rollout of 5G. The logistics industry has been revolutionised by digital technology, with parcel tracking, customers can instantly find out where their consignment is, and all with a few mouse clicks. Regardless of your chosen business sector, there are many benefits from using digital solutions to boost every aspect of your organisation from communication to accounting and online marketing.
Touch-Screen Interaction
This is a game-changer that empowers the user in so many ways and you can expect to see more digital advertising signage with touch-screen features, as this technology develops further. A customer can do many things with their smartphone, including ordering products and if your digital platforms are geared up correctly, you will have an edge over the competition. If you are not IT competent, talk to a company that offer managed IT solutions and see what they can do for your business; you will be pleasantly surprised at how efficient your business processes become with cloud applications.
Technology keeps on rolling and if you want to reap the benefits, look into what is currently available; tools that can transform every aspect of your business, especially on the marketing side. Click here for some Australian government information on cloud solutions, which is a recommended read.
from Feedster https://www.feedster.com/email-marketing/digital-business-communication-platforms-for-2021/?utm_source=rss&utm_medium=rss&utm_campaign=digital-business-communication-platforms-for-2021
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